ServiceM8 vs simPRO
Side by side on price, accounting sync and real tradie feedback. Both are job management apps used by builders, electricians, plumbers, hvac & refrigeration and more.
| ServiceM8 | simPRO | |
|---|---|---|
| Starting price | From ≈ NZD 52/mo(listed as USD 29/mo) | Quote only |
| Xero sync | ✓ | ✓ |
| MYOB sync | ✓ | ✓ |
| QuickBooks sync | ✓ | ✓ |
| Headquarters | Darwin, Australia | Miami, United States |
| Tradie field notes | 16 | 22 |
| What it does | Smart job management for small business: scheduling/dispatch, quoting/invoicing, job cards, checklists, photos, forms and certificates, assets, proposals, CRM/enquiry inbox, job costing, markup billing, AI writing helper and Office Agent, SMS, add-on marketplace | Quote-to-cash field service platform: quoting/estimating, scheduling/dispatching, work orders, inventory and purchasing, asset maintenance, take-offs, invoicing and payments, accounting and finance, reporting/BI, multi-company; optional add-ons (Digital Forms, Data Feed, Maintenance Planner, Takeoffs, Simtrac 360… |
From published vendor information. Prices converted as a guide (≈). Confirm on each vendor's site.
What tradies say about ServiceM8
“However it is truly designed for one site visit is one job is one invoice. It becomes messy if you start doing large projects with teams returning multiple days or even weeks on end... Simpro is a bloody expensive beast with features from the 90s that are very late to market but…”
Electrical/Air-conditioning adjacent (thread is sparky/HVAC QLD); poster claims certified ServiceM8 partner experience
Source: Reddit · 2026-01-28
“I found ServiceM8 way too restrictive. Not allowing asset changes from PC etc. It is more geared to only field workers in my opinion, makes the office side of things too hard”
Not stated (business owner of two companies per later comments)
Source: Reddit · 2025-01-04
“Servicem8 - seemed very clunky and basically just excel with add ons and a different interface”
Not stated (business owner; r/AusElectricians)
Source: Reddit · 2025-06-16
What tradies say about simPRO
“Simpro sucks as an employee on a phone. So many weird glitches and bugs, complicated and not intuitive. There’s an old version of the app that they stopped supporting years ago that is a lot better, still works but I don’t think you can download it anymore”
Not stated (r/AusElectricians; field employee context)
Source: Reddit · 2025-05-16
“Aroflo is owned by simPRO FYI. Never used Aroflo, but will pile on and confirm simPRO is total garbage from both the field and the office. They (simPRO) also have a habit of crashing for several hours at a time every few months”
Not stated (r/AusElectricians)
Source: Reddit · 2025-05-16
“Simpro is awful for employees but apparently its good for the boss”
Not stated (r/AusElectricians; employee perspective)
Source: Reddit · 2025-05-16
FAQ
Common questions
Do ServiceM8 and simPRO work with MYOB?
ServiceM8: yes, MYOB integration is listed. simPRO: yes, MYOB integration is listed.
What do tradies complain about with each?
ServiceM8: Terrible customer support, Billing. simPRO: Sudden price hikes, Mobile app glitches.