ServiceM8

“However it is truly designed for one site visit is one job is one invoice. It becomes messy if you start doing large projects with teams returning multiple days or even weeks on end... Simpro is a bloody expensive beast with features from the 90s that are very late to market but…”

“I found ServiceM8 way too restrictive. Not allowing asset changes from PC etc. It is more geared to only field workers in my opinion, makes the office side of things too hard”

“Servicem8 - seemed very clunky and basically just excel with add ons and a different interface”

“Major downside to ServiceM8 Phone: Major downside – SMS and photo messages We recently started using ServiceM8 Phone as an additional business phone system, and the biggest downside for us is the way it handles SMS and photos. The system does not support photos being sent to…”

“Not impressed with you guys: Not impressed with you guys, essentially everything I have ever suggested or requested has been rejected. This demonstrates to me that it is simply "your way or the highway". Improvements are not something you are interested in, unless it suits you.…”

“Servicem8 is a scam: Servicem8 is a scam. There are some pros, but when it comes to billing and support, terrible. There is other software that does exactly the same thing and better pricing with more features. You only get to use all the features if you pay the premium prices…”

“Account suspended for "spamming" I was…: Account suspended for "spamming" I was accused of spamming emails/text. Which I have not done!!! I run a legit bussiness !!!!! Support said they would look into this issue. That was over four days ago. At the momnent, I cannot send…”

“Good software, terrible domain support: Good: Job management features work well - scheduling, quotes, invoices are reliable. Bad: Website plugin domain transfer was a nightmare. What should have been a simple 5-minute IPS tag change (standard procedure for all .co.uk domains…”

“Large Fees: Service M8 were not helpful when requesting a refund on a large fee. I have requested a refund multiple times and rejected”

“ServiceM8 could be great but needs lots of work…: I have been using ServiceM8 for 8 years and it could be great but there are quiet a few things that let the system down. • The job search function doesn't use fuzzy logic (!) the search is keyword based however the results are…”

“ServiceM8 take a percentage of payment…: ServiceM8 take a percentage of payment with a transaction is complete with their partner Stripe. Be aware when processing large payments”

“Mate, its embarrassing tradify doesn't have auto save. It's one of the reasons why I moved off of it. I went to servicem8 and that was really good, but I don't like how it works only on apple devices”

“Servicem8 is our poison of choice. Im not sure if it's available in the US, but I'd imagine so. The most glaring issue is needing an iPhone to utilise the full features”

“I think a fair amount of its features are actually locked behind the desktop version which doesn't overly help a field tech business”

“Large payment fees taken from service-M8 and their partner Stripe. They do not care about small businesses”

“When I went to turn on the unlimited phone service, they have doubled its price. DOUBLED!”