Tradify
Trade job management / field service management (FSM) for small trade contractors · HQ Auckland, New Zealand
Pricing
From ≈ NZD 85/mo(listed as USD 47/mo)
Per user, per month, month-to-month (no contract): US site lists Lite USD $47, Pro USD $51, Plus USD $61; UK site lists Lite GBP 34, Pro GBP 37, Plus GBP 44; 'Custom' tier quoted on request. Optional add-ons: Instant Website USD $12/mo (UK GBP 10/mo), SMS from USD $0.10 / GBP 0.10 per message. 14-day free trial
Full pricing as published by the vendor when we last checked. The starting price is converted to your chosen currency as a guide (≈). Confirm on their site before you buy.
What it does
All-in-one trade business platform: job management/tracking, scheduling with Google Calendar sync, quoting and invoicing, pricing and markups, kits, online/credit card payments, job costing, bill tracking, timesheets, progress invoicing, compliance certificates, subcontractor scheduling, plus AI SmartRead/SmartWrite…
Integrations
Accounting: Xero, QuickBooks Online, MYOB (AU add-on) and Sage (UK). Also Google Calendar and Stripe card payments
Public ratings: the good and the bad
Public ratings as shown on each site when checked (2026-11-09). We link to them; we don't copy reviews.
What people like
- +Covers nearly everything a small trade business needs
- +keeps getting new features
- +returning users say it beats the alternatives
- +Big productivity boost
What people don't like
- –Occasional glitches that need settings changes to fix
- –ex-GeoOp users unhappy at being moved across at short notice
- –Crashes on tablets and when adding customers or scheduling
- –harder on a phone than a laptop
What tradies say
“I’m currently running tradify and not sure if I have missed something but it seems like a lot of work to load invoices into job costs. AI is not helping atm either”
Electrician (sparky); Australia; established business buyer
Source: Reddit · 2026-09-16
“For context I tried Tradify for 12 months and they wouldn't make necessary changes to it”
Not stated (r/AusElectricians)
Source: Reddit · 2025-05-16
“Tradify I love, but it is very basic, which is probably its appeal. If I was running a small business where we just wanted to keep track of 10 jobs and send invoices. I would go this way every time”
Source: Reddit · 2025-01-04
“Tried to make the switch to Simpro, did the training but never made the leap into the software, was much more complex and the easy user experience in Tradify made it hard to switch. Decided to cancel Simpro and now aiming at adopting Fergus as it seems to be a good middle ground…”
Not stated (r/AusElectricians; 5+ years Tradify)
Source: Reddit · 2026-04-22
“Auto save! Sick of writing bunch of stuff in tradify on my phone, getting a phone call or other distraction and when I go back to find everything erased for no good reason. I'm better at saving as I go now but when I contacted them about it, they pretty much laughed at me”
Not stated (r/AusElectricians)
Source: Reddit · 2025-06-16
“Tradify - ran it for around 12 months, was mostly good but didn't have the analytics I wanted and they had no interest in automating (invoices etc)”
Not stated (business owner; r/AusElectricians)
Source: Reddit · 2025-06-16
“Everyone uses servicem8 who I know and most hate tradify”
Not stated (r/ausbusiness)
Source: Reddit · 2026-09-22
“Lack of Basic Job Cost – Not Good Value for Money: I am extremely disappointed with Tradify and its lack of what I consider to be a fundamental feature of any job management system. I pay £30 per month and enter all supplier bills, individual job costs and invoiced amounts into…”
Not stated (Trustpilot; country=GB)
Source: Trustpilot · 2026-10-28
“support is lacking no way to accually…: support is lacking no way to accually talk to support so if you have any issues no help is comeing”
Not stated (Trustpilot; country=US)
Source: Trustpilot · 2026-07-25
“no local support: no local support - very poor communication. would not reccomend to anyone”
Not stated (Trustpilot; country=AU)
Source: Trustpilot · 2026-05-27
“Shame zero isn't an option: Shame zero isn't an option. Tried the app to try and have everything in one place. Different devices same issues. Data not saving to their 'cloud'. Hours of certificating just disappeared. Get in touch with customer service and no apology, just words…”
Not stated (Trustpilot; country=GB)
Source: Trustpilot · 2026-05-11
“Overpriced and Underdeveloped – Extremely Frustrating Quoting System: I purchased a Tradify subscription just over a month ago, and honestly, it’s been one of the worst moves in my professional career. For an app that charges a premium monthly fee, the quoting and invoicing…”
Not stated (Trustpilot; country=GB)
Source: Trustpilot · 2026-03-20
“Signed up for free trial and gave it a…: Signed up for free trial and gave it a go for a month after paid. Left them, but the subscription keeps reoccuring, I've even challenged it with the bank and another payment came out this month. Absolute scammers”
Not stated (Trustpilot; country=GB)
Source: Trustpilot · 2025-04-08
“Shocking: Shocking. Signed up for FREE trial. Reffered a friend and found they have been taking payments off our card. FRAUD DISPUTE OPENED Spoke to them over the phone only to be greeted by a gentlemen with a rude telephone manor and attitude”
Not stated (Trustpilot; country=GB)
Source: Trustpilot · 2025-03-10
“Dont Bother: I really hate this website. It's not user friendly at all. The staff also arrange calls and don't call you. The invoicing facility is stupid. It's just so frustrating. I hate that im locked in for a year because i really wish id looked around first. I'd give it zero…”
Not stated (Trustpilot; country=GB)
Source: Trustpilot · 2025-02-28
“tradify was actually perfect for us, and had every possible tool we needed. there sales team would none stop bug me with calls throughout the day until i signed up”
Trade not stated; New Zealand (posted in r/newzealand)
Source: Reddit · 2026-04-21
“Mate, its embarrassing tradify doesn't have auto save. It's one of the reasons why I moved off of it. I went to servicem8 and that was really good, but I don't like how it works only on apple devices”
Trade not stated (posted in r/AusElectricians; Australia subreddit)
Source: Reddit · 2025-09-03
“The cost compared to other platforms, reporting capabilities, limited customization and automation gaps in scheduling”
Not stated (Capterra NZ listing; reviewer details not shown for this review)
Source: Capterra · 2025-07-14